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Mobile Application Terms and Conditions/End User License Agreement

(Last updated 4 November 2025) 

This Mobile Application Terms and Conditions/End User License Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and GSMA Ltd LLC (“Company”, “we” or “us”). This Agreement governs your use of the Mobile Application (“App”) at the MWC Event series and M360 series (each an “Event”, together the “Events”). This Agreement and the Privacy Notice for MWC Series App (“App Privacy Notice”) together govern your use of the App.

BY DOWNLOADING/INSTALLING AND USING THE APP, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND THE APP PRIVACY NOTICE; (B) REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT; AND (C) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD AND USE THE APP AND DELETE IT FROM YOUR MOBILE DEVICE.

1. LICENSE AND APP USAGE

1.1. License Grant

Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, and non-transferable license to:

a) download, install, and use the App for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you (“Mobile Device”) strictly in accordance with the App’s documentation; and

b) access, stream, download, and use on such Mobile Device the Content and Services (as defined in Section 5) made available in or otherwise accessible through the App, strictly in accordance with this Agreement and the Terms of Use applicable to such Content and Services as set forth in Section 5.

1.2. License Restrictions

Licensee shall not:

a) copy the App, except as expressly permitted by this license;

b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the App;

c) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the App or any part thereof;

d) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the App, including any copy thereof;

e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the App, or any features or functionality of the App, to any third party for any reason, including by making the App available on a network where it is capable of being accessed by more than one device at any time; or

f) remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the App.

1.3. Reservation of Rights

You acknowledge and agree that the App is provided under license, and not sold, to you. You do not acquire any ownership interest in the App under this Agreement, or any other rights thereto other than to use the App in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Company retains its entire right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

1.4. Updates

The Company reserves the right, at any time and at its sole discretion, to revise, update, modify, add to or delete certain terms of this Agreement (collectively, including related documentation, “Updates”). Updates will be effective in the date specified in the Update notification and only Updates considered material by the Company will be notified to you in writing. It is your obligation to remain apprised of the most up to date version of this Agreement. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in agreement or compliance with this Agreement, you may terminate this Agreement in accordance with Section 8 and must immediately uninstall the App. Your continued use of the App following any revision to this Agreement constitutes your acceptance of any and all such Updates.

Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

a) the App will automatically download and install all available Updates; or

b) you may receive notice of or be prompted to download and install available Updates.

You shall promptly download and install all Updates and acknowledge and agree that the App or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App and be subject to all terms and conditions of this Agreement.

1.5. Third-Party Materials

The App may display, include, or make available third-party content (including data, 鶹ӳ, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising (“Third-Party Materials”). You acknowledge and agree that Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

2. CONTENT, SERVICES AND DATA

2.1. Content and Services.

The App may provide you with access to Company’s or third-party website located at (the “Website”) and 鶹ӳ, resources, products and services accessible thereon, and certain features, functionality, and content accessible on or through the App may be hosted on the Website (collectively, “Content and Services”). Your access to and use of such Content and Services may require you to acknowledge your acceptance of this Agreement and App Privacy Notice and/or to register with the Website, and your failure to do so may restrict you from accessing or using certain of the App’s features and functionality. In addition, the App may provide you with access to third party websites, which are subject to their own Terms of Use and Privacy Notices. The Company is not responsible for your use of these third-party websites and care should be taken in reviewing and understanding the applicable terms and policies.

2.2. Collection and Use of Your Information

a) You acknowledge that when you download, install, or use the App, Company may use automatic means (including, for example, cookies and web beacons) to collect 鶹ӳ about your Mobile Device and about your use of the App. You also may be required to provide certain 鶹ӳ about yourself as a condition to downloading, installing, registering for or using the App or certain of its features or functionality, and the App may provide you with opportunities to share 鶹ӳ about yourself with others. Opting in to the networking feature, you unlock the opportunity to leverage the networking capabilities within our App and Web for a period of nine (9) months, starting from the last day of the Event you attended. This extended duration empowers you to connect and engage with fellow attendees from a wide range of MWC and M360 Events, fostering valuable connections and collaborations. You may also be given the option to provide your location if you opt-in to accessing an Event via Biometric Validation.

b) Notwithstanding the foregoing, the Company collects data to enhance your experience and enables the App to provide you with more focused 鶹ӳ based on your usage. The data collected is used by the Company to review, evaluate and improve your event experience and to improve our applications. Information collected might include your name, surname, email address, address, country, company name, job title, biography, picture, LinkedIn profile URL. You can opt out of our use for your 鶹ӳ and still have access to the basic functionality of the App.

c) We may also use your personal data to generate “Aggregated and Anonymised Data” for internal use. “Aggregated and Anonymised Data” means records which have been stripped of 鶹ӳ potentially identifying individuals, and which have been manipulated or combined to provide generalized, anonymous 鶹ӳ with no ability to associate any particular data with any individual person.

3. NETWORKING FUNCTIONALITY

3.1. Networking & Usage Limits

The networking function (“Networking”) within the App and Web facilitates professional networking amongst Event 鶹ӳees (“Networking 鶹ӳees”). It is designed to foster meaningful connections, discussions, and collaborations related to the industry and topics of the Event.

鶹ӳees who opt-in to Networking must:

  • Conduct themselves in an appropriate professional manner at all times. Treat all Networking 鶹ӳees with respect and courtesy and allow others to express their opinions and viewpoints. Avoid offensive language, discrimination, or harassment in any form.
  • Keep discussions relevant to an Event’s topics and discussion points. Networking 鶹ӳees are strictly prohibited from sending bulk, spurious, misleading and/or repetitive messages to other Networking 鶹ӳees;
  • Select a profile photo that is professional and appropriate for a business networking environment. Photos should be recent, clear, and reflect the 鶹ӳee’s professional profile. Photos containing offensive, inappropriate and/or unrelated imagery are strictly prohibited;
  • Not share content that involves: (i) pornography; (ii) nudity; (iii) sexual context; (iv) drug or drug-related products; (v) military content; (v) gambling content; (vi) violent content; (vi) spyware or malware; and/or: (vii) illegal products or services;
  • Take appropriate care before sharing any personal or sensitive 鶹ӳ;
  • Respect the privacy of other Networking 鶹ӳees. Do not to misuse or share personal and/or sensitive 鶹ӳ obtained from Networking 鶹ӳees without their express consent;
  • When posting content within Networking, either own the rights to the content or have valid permission to use and distribute it. Networking 鶹ӳees are solely responsible for the content they post and must ensure it does not infringe any third-party rights (including copyrights, trademarks, or intellectual property rights). Company is not responsible for any content posted by 鶹ӳees within Networking and reserves further legal action;
  • Not offer to resell or transfer tickets for GSMA events;
  • Not impersonate any person or entity (including without limitation any governmental officials or public figure), falsely state or otherwise misrepresent affiliation with any person or entity;
  • Not share content that includes direct or indirect assertions or implications about discriminatory or hateful practices, a person’s race, ethnic origin, religion, beliefs, age, sexual orientation, disability, medical condition (including, physical or mental health), criminal record, an/or other content that may be considered discriminatory or unethical.

Please consider that the list above is not exhaustive. We may restrict access to or remove content from the App for other reasons not mentioned above.

鶹ӳees who encounter any form of misconduct or inappropriate behaviour within Networking are encouraged to report it to GSMA at conduct@gsma.com;

We want to inform all users (App and Web) about the technical limits that are in place to ensure the smooth operation of the networking features and to prevent misuse.

To provide the best possible experience for everyone, we have established the following usage limits per user account:

  • Direct Messages/Chat Channels: A maximum of 3000 channels can be created per day;
  • Favourites: Users can add a maximum of 500 users per day to their favourites list.
  • Please note that during periods of heavy usage, we may temporarily reduce these limits to maintain the stability of the app.

If a user reaches any of these limits, they will receive a message informing them of which limit they have hit. They will be able to try again after the time limit has elapsed.

We appreciate your cooperation in adhering to these limits and helping us maintain the quality of the networking experience for all App users.

3.2. How to report content or a user

If you believe that any content in the App such as a message, 鶹ӳ posted on user profile or other content is illegal, violates our content rules or any laws, you may report it at conduct@gsma.com;

To enable us to process your report effectively, it should include:

  • An explanation of why you consider the content to be illegal or violates this Agreement,
  • The exact location of the content in the App (e.g. screenshot, username, date, or other 鶹ӳ enabling identification),
  • Your name and email address,
  • A statement confirming that you believe in good faith that the 鶹ӳ in your report is accurate and complete.

We will promptly send you confirmation of receipt of your report.

If content is determined to be illegal or in violation of this Agreement, our actions may include content removal, account deactivation, or limitation of networking features as necessary. Repeated or serious breaches of rules in this Agreement or inappropriate interactions with other Networking 鶹ӳees may lead to restrictions on networking capabilities or communication, such as sending private messages or connecting with other Networking 鶹ӳees.

We will notify you, without undue delay, of our decision regarding the content to which your report relates and inform on how you can contest our decision if you disagree with it.

If you wish to contest our decision or actions, please respond to our email where we communicated our decision.

4. TERMINATION AND LIABILITY

4.1. Term and Termination

a) The term of Agreement commences when you download/install the App and will continue in effect until terminated by you or Company as set forth in this Section 8.

b) You may terminate this Agreement by deleting the App and all copies thereof from your Mobile Device.

c) Company may terminate this Agreement and prevent you from accessing the App at any time without prior written notice where Company, in its absolute discretion, believes you have violated any terms and conditions of this Agreement.

d) Company may terminate this Agreement and discontinue you from accessing the App at any time without notice if it ceases to support the App, which Company may do in its absolute discretion.

e) Upon termination:

  • all rights granted to you under this Agreement will also terminate; and
  • you must cease all use of the App and delete all copies of the App from your Mobile Device and account.

f) Termination will not limit any of Company’s rights or remedies at law or in equity.

4.2. Disclaimer of Warranties

THE APP IS PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APP, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APP WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

4.3. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP OR THE CONTENT AND SERVICES FOR:

  • PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.
  • DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APP, IF ANY.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

4.4. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the App or your breach of this Agreement, including but not limited to the content you submit or make available through the App, if any.

5. MISCELLANEOUS

5.1. Severability

If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.

5.2. Waiver

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

5.3. Entire Agreement

This Agreement and our App Privacy Notice and any Website Terms of Use constitute the entire agreement between you and Company with respect to the App and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the App.

5.4. Governing Law

This Agreement is governed by and construed in accordance with the exclusive jurisdiction of the state courts of Delaware located in New Castle County and the federal courts for the district of Delaware, USA.